Job Title: Salesforce Business Analyst
Reporting To: Salesforce Platform Owner
Team: Business Operations Location: Chennai, India
Lloyd’s List Intelligence are the trusted experts delivering transparent and actionable maritime data empowering 60,000 professionals around the globe to make confident decisions that drive the protected, efficient, and lawful movement of trade by sea. Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into unique insight delivered through data and analytics services, news and commentary, and publications.
Our global teams span data and analytics, product management, editorial and market analysis, technology, marketing, sales, and customer success.
Role Profile
We are seeking a highly capable Business Analyst to lead business analysis and structured validation activities across Salesforce, connected applications within the Business Operations function at LLI. The successful candidate will be a business-minded technology professional with excellent communication, stakeholder management, analytical,



and delivery skills.
The role is responsible for owning the end-to-end requirements process, from engaging stakeholders to understand business needs through to creating detailed user stories, acceptance criteria, data requirements and validation scenarios for developers and delivery teams. The position will support change across Salesforce and related applications, ensuring solutions are clearly defined, thoroughly validated, and aligned to business priorities before release.
Responsibilities
· Own requirements gathering for Salesforce and connected applications, working closely with stakeholders to understand business problems, priorities, and desired outcomes.
· Translate business requirements into clear, actionable requirements for Salesforce developers - ensuring scope, context, dependencies, and success measures are well understood.
· Create detailed user stories, acceptance criteria, process

📌 Salesforce Business Analyst (Chennai)
🏢 Lloyd's List Intelligence
📍 Chennai