- Handle international calls from customers across various countries, including UK and US processes.
- Process customer queries, resolve issues, and provide solutions in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for quality, productivity, and sales metrics.
Job Requirements :
- 1-2 years of experience in an international BPO or call center environment.
- Proficiency in handling international voice processes (UK/US).
- Strong communication skills with ability to work effectively in a rapid-paced environment.
📌 Customer Service Executive (Indore)
🏢 XL Dynamics
📍 Indore
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