Experience: 5–8 Years
Location: Chennai
Role: L2 Application / Production Support
Job Summary
We are looking for an Application Support Engineer to provide L2 production support for enterprise applications in a high-volume workplace. The role involves application monitoring, troubleshooting, incident management, batch support, and maintaining production stability.
Key Responsibilities
- Provide L2 production support and resolve application incidents and service requests.
- Monitor and troubleshoot applications across Python, Unix/Linux, SQL, and messaging platforms.
- Perform root cause analysis and implement preventive fixes and automation.
- Support batch jobs, schedulers, and EOD/SOD activities.
- Work with monitoring and logging tools such as Dynatrace, Splunk, ITRS, or Autosys.
- Support databases and troubleshoot SQL/PLSQL-related issues.
- Collaborate with business and technology teams for timely issue resolution.
- Participate in on-call, weekend, and release support as required.
- Follow ITIL-based Incident, Problem, Change, and Release Management processes.
Must-Have Skills
Python / Unix-Linux / Shell Scripting / SQL / Production Support / Incident Management
📌 Application Support Engineer (Chennai)
🏢 Advance Career Solutions
📍 Chennai
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