Experience: 3+ Years
CTC: Up to 5 LPA
Industry: BPO / Customer Service
Job Overview
We are looking for an experienced Recruiter with strong expertise in BPO hiring to manage end-to-end recruitment for customer service and operations roles.
Key Responsibilities
- Manage end-to-end recruitment for BPO/Customer Service positions.
- Handle bulk hiring and lateral hiring as per business requirements.
- Source candidates through Naukri, LinkedIn, Indeed, referrals, job portals, vendors, and other channels.
- Screen candidates and conduct initial HR interviews.
- Coordinate interviews with Operations and Hiring Managers.
- Manage candidate follow-ups, selection, documentation, and offer rollouts.
- Drive candidates from sourcing to joining and ensure hiring TAT is met.
- Maintain recruitment trackers, MIS, and daily hiring reports.
- Build and maintain a strong candidate pipeline for ongoing requirements.
- Work closely with Operations to understand manpower requirements and hiring priorities.
Requirements
- 3+ years of recruitment experience, preferably in the BPO/Customer Service industry.
- Strong experience in bulk/BPO hiring.
- Valuable understanding of sourcing channels and recruitment processes.
- Strong communication and candidate management skills.
- Ability to work in a target-driven and fast-paced environment.
- Good negotiation, coordination, and stakeholder management skills.
CTC: Up to 5 LPA, based on experience and current compensation.