- Provide onsite desktop and laptop support to users
- Install, configure, and troubleshoot Windows operating systems and applications
- Handle hardware issues related to desktops, laptops, printers, and peripherals
- Support basic network connectivity issues (LAN/Wi-Fi/VPN)
- Manage user accounts, password resets, and email configuration
- Perform software installation, updates, and system maintenance
- Coordinate with internal teams and vendors for issue resolution
- Maintain IT asset records and documentation
- Ensure timely resolution of tickets as per SLA
📌 Desktop Support Engineer (Gurugram)
🏢 PC Solutions
📍 Gurugram
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