Roles and Responsibilities

- Manage sales orders from receipt to delivery, ensuring timely processing and follow-up on outstanding orders.

- Provide after-sales support by coordinating spare parts requirements, resolving customer complaints, and facilitating warranty claims.

- Assist in payment follow-ups with customers to ensure prompt payments and maintain a healthy cash flow.

- Offer post-sales services such as installation coordination, training, and technical assistance to enhance customer satisfaction.

- Maintain accurate records of sales transactions, inventory management, and customer interactions.

Desired Candidate Profile

- 2-7 years of experience in sales coordination or related field (after-sales service).

- Solid understanding of order processing, payment follow-up, spare parts management, and customer support principles.

- Excellent communication skills for effective interaction with customers and internal teams.

- Ability to work independently with minimal supervision while prioritizing tasks efficiently.

📌 Sales Coordinator (Navi Mumbai)
🏢 Global Packaging Automation
📍 Navi Mumbai