Job
Summary

We are
seeking young, energetic, and guestoriented individuals to join our team as
Bell Desk Associates. The role involves providing a warm welcome and assisting
guests with their luggage and transportation needs, ensuring a smooth and
memorable arrival and departure experience. The ideal candidate is reliable,
courteous, and committed to delivering excellent hospitality service.

Key
Responsibilities

- Greet guests upon arrival and
departure; assist with handling, loading, and unloading luggage safely and
efficiently.

- Escort guests to their rooms;
inform them of hotel facilities, services, and amenities in a friendly and
helpful manner.

- Assist guests with
transportation arrangements (taxi, shuttle, valet) and coordinate with
Front Office / Valet / Concierge as required.

- Store and retrieve guest luggage
as needed, maintaining accuracy of luggage logs and security of stored
items.

- Respond promptly to guest
requests for directions, local recommendations, and any assistance
required while in transit through the lobby areas.

- Maintain cleanliness and
orderliness of bell service areas (lobby, entrance, bell desk) and ensure
bell carts and luggage trolleys are well maintained.





Skills
Attributes

- Good verbal communication skills
in English; knowledge of the local language is an advantage.

- Pleasant, skilled presence
with strong interpersonal skills and a helpful attitude.

- Ability to remain calm under
pressure and work efficiently during peak times.

- Good physical stamina; able to
lift, carry or maneuver luggage and items safely.

- Reliability, punctuality,
trustworthiness, and flexibility to work varied shift timings including
weekends and holidays.

Qualification
Criteria

- Education: Graduation/ 12th
grade + Hospitality/Travel / Flight / Airport / Tourism certification or
diploma.

- Age: Below 25 years with a
Graduation Degree

18-22 years
with Certification/Diploma

- Prior experience in hotels,
airport operations, or guest services is preferred but not mandatory.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Lobby Attendant (Mumbai)
🏢 East India Hotels (EIH)
📍 Mumbai