Hotel Manager Roles & Responsibilities

The Hotel Manager is responsible for the overall operations, guest satisfaction, team management, and profitability of the property. Key responsibilities include:

- Overseeing day-to-day hotel operations and ensuring smooth functioning of all departments.
- Maintaining high standards of guest service and resolving guest concerns promptly.
- Managing and supervising front office, housekeeping, maintenance, and restaurant operations.
- Monitoring occupancy, room revenue, and operational costs to maximize profitability.
- Ensuring compliance with company policies, safety standards, and statutory requirements.
- Recruiting, training, scheduling, and evaluating staff performance.
- Coordinating with vendors and service providers for uninterrupted operations.
- Preparing operational reports, budgets, and performance reviews for management.
- Driving online reputation management through guest feedback and review monitoring.
- Implementing SOPs and ensuring consistent service quality across the property.

Perks and perks

Free meal, Festive Bonus

📌 Hotel Manager (New Delhi)
🏢 Bhavya garg
📍 New Delhi