Job Purpose:
Responsible for timely invoice submission, customer reconciliation, payment follow-up, and collection of outstanding receivables.

Key Responsibilities

- Submit and upload rental, milk, and other invoices through customer portals and by hard copy, as applicable.
- Follow up with customers for payments through visits, calls, emails, and chats.
- Prepare and maintain daily/weekly collection reports.
- Reconcile customer ledgers with payments received and identify discrepancies.
- Follow up on missing/unaccounted invoices and resolve reconciliation issues.
- Share and obtain confirmation of customer Statements of Account (SOA).
- Coordinate with Finance, Sales, and Operations teams to resolve billing and payment-related issues.
- Maintain accurate records of outstanding, collections, payment commitments, and disputes.

Qualifications & Experience

- Graduate in Commerce, Finance, Business Administration, or related field.
- 14 years of experience in collections/accounts receivable.
- Positive communication, follow-up, reconciliation, and MS Excel skills.

📌 Credit Control Executive (Hyderabad)
🏢 Lavazza
📍 Hyderabad