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Role & responsibilities

Tools and Technology

- System Center Operations Manager (SCOM)
- SolarWinds
- CyberArk
- BT Portal
- Diamond IP
- F5 Portals
- StruxureWare
- SAP Data Services Management Console
- VMware vSphere
- Hyper-V SCVMM
- ServiceNow & Global ServiceNow
- OnSolve
- ILO Amplifier
- Storage tools (NetApp OnTap System Manager, On-command unified manager, Connected Backup & Veritas NetBackup)
- Microsoft Identity Management tool (MIM)
- PuTTY
- Data Centre access management portal

Qualifications

- Bachelors degree in computer science, Information Technology, Network Engineering, or a related field.
- 3-5 years of experience in a Network Operations Center or a similar technical support role

Technical Certifications (Must have)

- ITIL V3 or V4 Foundation
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- Certified in core technologies such as Microsoft e.g. MCSA

Technical Certifications (Positive to have)

- Microsoft Certified Systems Engineer (Hyper -V)
- AZ 900 Azure Fundamentals
- AI 900 Azure AI fundamentals
- Knowledge on ServiceNow

📌 Infrastructure Operations Engineer (Hyderabad)
🏢 Orcapod Consulting Services
📍 Hyderabad