We are looking for an experienced Accounts Receivable (AR) Billing Analyst to manage billing operations and support the end-to-end Order-to-Cash (OTC) process. The ideal candidate should have strong experience in invoice generation, customer billing, account reconciliation, dispute management, and ERP systems.
Key Responsibilities
- Manage end-to-end Accounts Receivable and Billing operations.
- Process and generate accurate customer invoices as per contractual terms.
- Review billing data and ensure invoices are raised accurately and on time.
- Handle recurring, manual, and ad-hoc billing activities.
- Perform invoice validation and resolve billing discrepancies.
- Work closely with internal stakeholders to resolve billing-related queries.
- Manage customer account reconciliations and investigate outstanding balances.
- Support the complete Order-to-Cash (OTC) cycle.
- Handle credit notes, debit notes, adjustments, and invoice corrections.
- Monitor billing exceptions and ensure timely resolution.
- Support month-end and year-end closing activities.
- Prepare AR ageing and billing reports.
- Ensure compliance with internal controls, policies, and accounting standards.
- Identify process improvement opportunities and contribute to automation initiatives.
- Maintain accurate documentation and records of billing transactions.
Required Skills & Qualifications
- Bachelor's or Master's degree in Commerce, Finance, Accounting, or a related field.
- 1-4 years of experience in Accounts Receivable, Billing, or OTC operations.
- Strong understanding of the Order-to-Cash process.
- Experience in:
- Customer Billing
- Invoice Processing
- Accounts Receivable
- Cash Application
- Account Reconciliation
- Credit/Debit Notes
- Billing Adjustments
- Dispute Resolution
- Experience working with ERP systems such as:
- SAP
- Oracle
- NetSuite
- Microsoft Dynamics
- Good knowledge of MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Experience working in a Shared Services, GCC, or multinational workplace.