Role summary

Leads business analysis for AI-enabled platform delivery, owning stakeholder engagement, backlog refinement, user story documentation, acceptance criteria definition, and client demo readiness. The role requires strong pharma / healthcare domain understanding, confidence in managing business and technology stakeholders, and the ability to translate complex AI capabilities into clear, outcome-focused narratives.

Key responsibilities

- Refine the product backlog and document user stories and acceptance criteria
- Manage business, product, technical, and client stakeholders to align requirements, priorities, decisions, and delivery expectations
- Maintain a compliance and audit focus across platform hardening requirements
- Support UAT coordination and product backlog grooming and maintenance
- Run client demos with solid storytelling skills, clearly connecting business context, user journeys, AI capability behavior, value delivered, and next-step decisions
- Document data requirements and source mapping
- Support the data source readiness-assessment matrix
- Produce manufacturing and regulatory domain discovery and process-mapping packages

Required skills & experience

- 8+ years business analysis experience in software delivery
- Skilled in backlog refinement, user-story writing and acceptance-criteria discipline (INVEST or equivalent)




- Experience working on AI, GenAI, RAG, or data-driven product initiatives, with the ability to translate AI concepts into business-friendly requirements and acceptance criteria
- Compliance / audit domain experience a plus
- Strong stakeholder management skills, including facilitation, expectation management, decision tracking, and conflict resolution across business and technology groups
- Business analysis experience, ideally with data or systems-integration projects
- Strong documentation and source-mapping skills
- Pharma, healthcare, manufacturing, and regulatory domain knowledge required, with ability to support domain discovery and process-mapping activities

Preferred qualifications

- Experience writing acceptance criteria for access-control or security-hardening features
- Regulated-industry audit experience
- Prior experience conducting client-facing demos, walkthroughs, or solution presentations using structured storytelling and value-led messaging
- Experience producing advisory/roadmap-style deliverables (not just implementation backlogs)
- Manufacturing or regulatory domain background

Education

Bachelor's degree in Business, Computer Science, or a related field, MBA preferred, or equivalent practical experience; CBAP certification an advantage.

📌 Lead Business Systems Analyst (Kochi)
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📍 Kochi