Roles & Responsibilities

- Install, configure, and maintain printers across branches and diagnostic centers.
- Diagnose and resolve printer hardware and connectivity-related issues.
- Perform repair and replacement of printer components such as drums, rollers, fusers, sensors, cartridges, and other spare parts.
- Troubleshoot Laser, Inkjet, Dot Matrix, and Network Printers.
- Handle LAN, USB, IP configuration, and printer connectivity issues.
- Conduct preventive and corrective maintenance to minimize printer downtime.
- Attend and resolve printer-related service tickets within the defined turnaround time.
- Provide in office technical support to branches and diagnostic centers.
- Coordinate with vendors and service providers for major repairs and technical issues.
- Maintain records of repairs, breakdowns, spare parts, and service activities.
- Ensure proper functioning and availability of printers at all assigned locations.
- Travel to different locations as required for installation, maintenance, and troubleshooting.
- Can Reach: Durvesi Sudheer Kumar (HR) (phone hidden)

📌 Printer Service Engineer (Balanagar)
🏢 MEDPLUS
📍 Balanagar