Job Description Executive Backend Operations

Company: Ather Energy
Location: 53, 100 Feet Road, Defence Colony, Indiranagar, Bengaluru – 560038
Position: Executive – Backend Operations
Department: Sales Operations / Customer Experience

****Language mandatory – English & Kannada (Mandatory)

Role Overview

We are looking for a detail-oriented and organized Executive – Backend Operations to support vehicle booking and post-sales processes. The role will primarily involve backend coordination, documentation, data management, booking support, and coordination with internal teams to ensure smooth and timely completion of customer processes.

Key Responsibilities

- Handle backend activities related to vehicle bookings and sales operations.
- Verify and process customer documents required for vehicle booking and delivery.
- Manage and maintain post-sales documentation accurately.
- Update customer and booking details in internal systems.
- Coordinate with sales, operations, finance, and other internal teams for timely processing.
- Follow up on pending documents and ensure timely closure of open requirements.
- Maintain accurate records of bookings, documents, and customer information.
- Support the sales team with backend coordination and administrative activities.




- Identify documentation gaps and coordinate with the concerned teams for resolution.
- Ensure all processes are completed as per company guidelines and timelines.
- Handle customer-related information with accuracy and confidentiality.
- Prepare and maintain reports and trackers related to bookings and documentation.

Candidate Requirements

- Qualification: Graduate – Mandatory.
- Experience: Freshers can apply; candidates with relevant experience are also welcome.
- Communication: Good verbal and written communication skills.
- Good knowledge of MS Office / Excel and basic computer applications.
- Strong attention to detail and accuracy in documentation.
- Good organizational and follow-up skills.
- Ability to coordinate effectively with multiple internal teams.
- Ability to work in a fast-paced environment and meet timelines.
- Customer-focused and qualified approach.
- Candidates comfortable working from the Indiranagar, Bangalore location are preferred.

Key Skills

- Backend Operations
- Documentation
- Data Entry & Management
- MS Excel
- Vehicle Booking Process
- Sales Coordination
- Post-Sales Support
- Follow-up & Coordination
- Good Communication Skills
- Attention to Detail

Interested candidate share cv : [email protected]

📌 Executive (Bengaluru)
🏢 Digitide Solutions
📍 Bengaluru