We are looking for a Customer Care Executive to support the ESAF client operations. The ideal candidate should have strong communication skills, customer-handling experience, and the ability to interact with customers in multiple languages.

Key Responsibilities:

- Handle inbound and outbound customer calls professionally.
- Address customer queries related to services, accounts, or processes.
- Provide accurate information and ensure timely resolution of customer issues.
- Maintain proper call records, customer details, and follow-up actions.
- Escalate unresolved issues to the concerned team or supervisor.
- Adhere to company policies, quality standards, and compliance guidelines.
- Meet daily productivity and performance targets.

Required Skills Qualifications:

- Minimum 1 year of experience as a Customer Care Executive or similar role.
- Proficiency in any South Indian language (Tamil / Telugu / Kannada / Malayalam) and
Hindi is mandatory.
- Good verbal communication skills in English.




- Strong customer service orientation and problem-solving skills.
- Basic computer knowledge and ability to work with CRM systems.
- Ability to work in shifts, if required.

Preferred Qualifications:

- Experience in BFSI / Banking / Financial Services process.
- Prior experience handling ESAF or similar client processes is an added advantage.

What We Offer:

- Opportunity to work with a reputed client like ESAF.
- Professional work environment.
- Growth opportunities and learning opportunities.

Job Category: Customer Support

Job Type: Full Time

Job Location: Bangalore

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Executive (Bengaluru)
🏢 NeoLotex Business Solutions
📍 Bengaluru