Desk Executive (Bengaluru)

Desk Executive (Bengaluru)

05 Oct
|
Superseva
|
Bengaluru

05 Oct

Superseva

Bengaluru

Company: Intetuit

Position: Desk Executive

Location: Bellandur, Bengaluru

Education: Any Graduate

Experience: 6 months 1years

Working Days:5.5 days per week

Job Responsibilities

* Handle customer queries and provide transparent information about the companys services.

* Understand customer requirements and explain the services appropriately.

* Raise and manage customer tickets using the ticketing tool.

* Track customer tickets and ensure timely resolution.

* Resolve customer issues and provide proper support.

* Coordinate with the relevant internal teams for issue resolution.

* Maintain accurate records of customer interactions and tickets.

* Follow up with customers to ensure satisfactory resolution.

📌 Desk Executive (Bengaluru)
🏢 Superseva
📍 Bengaluru

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