Company: Rohit Motors – Maruti Suzuki NEXA Authorized Service Centre
Location: Thellakom, Kottayam
Department: Service / Workshop
Job Purpose To supervise the day-to-day workshop activities, ensure productive job allocation and timely completion of repairs, maintain service quality, and support technicians in delivering work as per manufacturer standards.
Key Responsibilities
- Supervise and coordinate the daily activities of technicians and workshop staff.
- Allocate repair and maintenance jobs to technicians based on skill and workload.
- Monitor job progress and ensure timely completion of assigned work.
- Assist technicians in diagnosis, troubleshooting and technical problem-solving.
- Ensure repairs are carried out as per Maruti Suzuki/NEXA standards.
- Conduct or coordinate quality checks before vehicles are delivered.
- Minimize repeat repairs, rework and unnecessary delays.
- Coordinate with Service Advisors regarding job status, additional repairs and vehicle delivery.
- Monitor technician productivity, efficiency and workshop bay utilization.
- Ensure proper use and maintenance of workshop tools and equipment.
- Maintain workshop discipline, safety, cleanliness and housekeeping standards.
- Report technical issues, delays and operational concerns to the Service Manager.
Requirements
- ITI/Diploma in Automobile or Mechanical Engineering preferred.
- Relevant experience in automobile workshop operations.
- Good technical knowledge of vehicle mechanical and electrical systems.
- Strong leadership, troubleshooting and team-coordination skills.
- Ability to work under pressure and meet delivery timelines.