Website CRM ERP Development ,Support Engineer (India)

Website CRM ERP Development ,Support Engineer (India)

05 Oct
|
Narayana Global Ventures Private
|
India

05 Oct

Narayana Global Ventures Private

India

Website CRM ERP Development ,Support Engineer

Company: Narayana Global Ventures Private Limited

Location: Boring Road, Patna, Bihar

Job Type: Full-Time | Work From Office

Experience: Minimum 1 Year

Salary: ₹20,000 – ₹25,000 per month

Job Overview

We are looking for an ERP Development, Sales & Support Executive who can understand ERP software, demonstrate its features to customers, provide pre-sales and after-sales support, and coordinate with the development team for ERP-related requirements.

The candidate should be comfortable working with CRM and ERP software and conducting product demonstrations for clients.

Key ResponsibilitiesERP & CRM Demonstration

- Conduct ERP and CRM product demos for prospective customers.
- Explain software features, modules, workflows and benefits.
- Understand customer requirements and demonstrate relevant solutions.
- Conduct online/offline executive-level demonstrations .

Website & Software Testing
- Perform website testing and software testing .
- Identify bugs, errors and usability issues.
- Coordinate with developers for issue resolution.
- Verify features before delivering them to customers.

Pre-Sales
- Handle product inquiries and qualified leads.
- Understand customer business requirements.
- Prepare and deliver customized ERP/CRM demonstrations.
- Support the sales team during client meetings.
- Explain pricing, features, implementation process and software benefits.

ERP Sales
- Generate and follow up with ERP/CRM leads.
- Convert qualified prospects into customers.




- Maintain customer and lead information in CRM.
- Coordinate with the sales team for demos and follow-ups.

After-Sales & Customer Support
- Provide ERP product support to customers.
- Conduct onboarding and product training.
- Resolve basic software-related queries.
- Coordinate technical issues with the development team.
- Conduct after-sales demos and feature training .

ERP Modules You Should Understand The candidate should be able to understand and demonstrate modules such as:
- Lead Management
- Inquiry Management
- CRM
- Project Management
- Attendance Management
- Employee Management
- Customer Management
- Task Management
- Sales Management
- Follow-up Management
- Reports & Dashboard
- User & Role Management

Required Qualification
- MCA / M.Tech / B.Tech in Computer Science, IT or related field
- Minimum 1 year of relevant experience
- Basic understanding of ERP/CRM software
- Good communication and presentation skills
- Ability to explain technical products in easy business language
- Basic understanding of website/software testing
- Comfortable with customer interaction and product demonstrations

Salary ₹20,000 – ₹25,000 per month

Salary may vary based on experience, technical knowledge, communication skills and interview performance.

Work Location

Boring Road, Patna, Bihar

Work From Office – Full Time

How to Apply

? Email: [email protected]

? WhatsApp CV: (phone hidden)

Please mention “ERP Development, Sales & Support Executive” in your application.

📌 Website CRM ERP Development ,Support Engineer (India)
🏢 Narayana Global Ventures Private
📍 India

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