Purpose & Description The position is responsible to bring a consistent flow of profitable business to the division/company, in accordance with the sales & marketing plan. Executes the sales and customer relation policies, maintains and improves the Companys competitive position to increase market share. Monitors installation and customers perception and attitude towards the services provided.
Identifies and communicates to production any specific customer preferences or requests for service and immediately works to provide solutions to any customer complains.
Responsibilities/Duties
Serves customers by selling products and meeting customer needs.
Services existing accounts, obtains orders, and establishes current accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
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Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
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Focuses sales efforts by studying existing and potential volume of business.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports,
weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing,
products, new products, delivery schedules, and merchandising techniques.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems, developing solutions,
preparing reports, and making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks,
and participating in professional societies.
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Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
Competencies/Knowledge/Skills Required
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Customer service
Meeting sales goals
Closing skills
Territory management
Prospecting skills
Negotiation
Self-confidence
Product knowledge
Tenacity, discipline & focus
Good Communication Skills
Presentation skills
Client relationships
Motivation for sale
📌 Walk-in || Sales Manager (New Delhi)
🏢 Venus Industries
📍 New Delhi
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