Walk-in || Guest Service Associate (Mumbai)

Walk-in || Guest Service Associate (Mumbai)

05 Oct
|
PVR INOX
|
Mumbai

05 Oct

PVR INOX

Mumbai

Role & responsibilities

- Responsible to sell the food items across the counter and in the auditorium.
- Responsible to promote all promotions associated with brand partners related to Box Office / Food & Beverage.
- Prepares the wooden tray, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
- Responsible to collect cash for each sale done.
- Responsible to record the sale and cash collected at the end of each shift.
- Responsible to use the POS for recording the sale.
- Responsible to record all items received at the counter at the beginning during the shift.
- Responsible to check the quality of the items being placed in the warmer and cold case.
- Responsible to arrange and serve the food as per the hygiene standard using gloves and tongs.
- Responsible to use dispensing machine for coffee tea coke
- Responsible to use selling devices such as hand held and PDA devices.
- Responsible to keep clean work area like food counter – warmers - cold cases – dispensing machine




- Popcorn maker and floors are clean.
- Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any itemsetc.
- Presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the commis.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Prepare mixed drinks for service to the customers table.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Filling in for absent staff as needed.
- Assisting with special events as needed.
- Greet all guests and owners warmly with an appropriate greeting.
- Adhere to grooming and appearance standards consistently.

Preferred candidate profile

📌 Walk-in || Guest Service Associate (Mumbai)
🏢 PVR INOX
📍 Mumbai

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