Are you a natural problem-solver with robust communication skills? Step into a Customer Care role designed to turn everyday inquiries into standout customer experiences."
- Age Limit - Max. 30
- Language: English & Hindi both.
- Qualification: Any Graduate
- Immediate Joiners Preferred
Salary with PF & ESI -----------------------------------
- Shivaji Nagar: - Up to 19k - 21k In-hand
- Kudlu Gate: - Up to 19k - 20k In-hand
Schedule: - 6 Days Working & 1 Rotational Week Off Interview Mode: - Walk-in
Age Limit: - Max. 30
Key Roles and Responsibilities
- Respond promptly to customer questions regarding products, services, order statuses, billing, and company policies across various channels.
- Identify customer issues, diagnose root causes, and walk users through step-by-step solutions.
- Recognize when a customer's issue exceeds standard guidelines and escalate complex cases to specialized teams or higher management while maintaining communication with the customer.
- Record customer interaction details, feedback, and recurring complaints in CRM systems to help product, operations, and leadership teams improve offerings.
- Stay up to date on new features, company policy changes, and ongoing promotions to provide accurate and helpful information.
- Build trust by actively listening, showing empathy, maintaining a tone of professional care, and turning negative customer experiences into positive outcomes.
"We do not ask for money or payment at any point during recruitment" "Zero application or hiring fees - 100% free to apply."
Contact Details:
(phone hidden)
Indrajeet - HR Specialist
Shining Stars ITPL For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh
📌 Walk-in || Customer Care * Voice Role * Hindi Mandatory * Walk-in Interview (Bengaluru)
🏢 Shining Stars Institution u0026 travels
📍 Bengaluru
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