Position: VoIP Engineer
Location: Remote
Job Type: Full-Time
Experience: 2-5 Years
About Us:
Emitrr is a complete customer interaction and engagement platform that helps small businesses automate day-to-day tasks - estimate follow-up, appointment reminders, review requests, scheduling, intake, and more. With Emitrr, small businesses can spend time growing their business by bringing everything under one platform - Reputation, Text messaging, Phone Systems, Forms, Customer Engagement, and more.
Founded by Anmol Oberoi and Pulkit Gambhir. Anmol has 6 years of experience scaling two multi-million dollar SaaS companies (VWO, Tracxn) and Pulkit has built technology for Anaek and HeyMojo (two of the most successful conversational AI platforms). We are a profitable
Vertical SaaS platform with healthy revenues. We are growing at a super-fast speed and are funded by some of the Tier-1 VCs in India & the US.
Our culture:
You can read about our culture in this post -
https://www.linkedin.com/posts/activity-7155528323211698178-0OrV
Why apply?
● We have divided the stage of companies in 3 categories - 0 to 1, 1 to 10 and 10 to
- We are on a journey of 1 to 10 where we have robust product market fit with
500+ customers. We have hustled our way to reach here but now we would like to build processes that help us scale business. It will be a first hand opportunity of creating processes instead of just following one.
:
We are seeking a skilled and experienced VoIP Engineer to join our growing team. In this role, you will be responsible for designing, implementing, and maintaining VoIP systems that meet the needs of our customers.
You will work closely with cross-functional teams to develop and deploy scalable and reliable VoIP solutions.
Responsibilities:
● Design, configure, and deploy VoIP systems that meet high standards of performance and reliability.
● Maintain and optimize existing VoIP infrastructure to ensure smooth operation and minimal downtime.
● Troubleshoot and resolve VoIP-related issues, providing technical support to internal teams and customers.
● Collaborate with product and development teams to integrate VoIP features into our
SaaS products.
● Monitor VoIP system performance, implementing improvements and updates as necessary.
● Stay up-to-date with the latest VoIP technologies and industry trends, and apply them to enhance our offerings.
● Document VoIP system configurations, processes, and procedures for internal reference and knowledge sharing.
Requirements:
● Proven experience in designing, deploying, and maintaining VoIP systems.
● Strong knowledge of TCP/IP networks, firewalls, and related protocols (SIP, RTP, RTCP,
TLS, ICE, STUN, TURN, WebRTC).
● Experience with VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH,
RTPEngine, and Asterisk
● Experience with troubleshooting tools such as Wireshark, sngrep and Homer.
● Proficiency in networking concepts, including firewalls, NAT, QoS, and VPN.
● Strong problem-solving skills and the ability to work independently as well as part of a team.
● Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
● Knowledge of security best practices in VoIP systems.
● Experience with scripting languages (e.g., Python, Bash) is a plus.
● Familiarity with cloud platforms like AWS, GCP, or Azure, and experience with CI/CD pipelines is a plus
📌 Voip Engineer (India)
🏢 Emitrr
📍 India