- Customer Service:
- Greet and welcome guests promptly and courteously.
- Provide menus and assist guests with menu selections.
- Answer questions about menu items, ingredients, and pricing.
- Offer recommendations based on guests preferences and dietary restrictions.
- Handle special requests and complaints with professionalism and a positive attitude.
- Order Management:
- Accurately take food and beverage orders from guests.
- Input orders into the point of sale (POS) system promptly.
- Communicate effectively with kitchen staff to ensure accurate and timely delivery of orders.
- Service Delivery:
- Serve food and beverages to guests in a timely and efficient manner.
- Monitor tables to anticipate guest needs and respond promptly.
- Clear tables and ensure the dining area is clean and well-maintained.
- Refill beverages and offer additional items as needed.
- Sales and Upselling:
- Inform guests of daily specials, promotions, and new menu items.
- Upsell additional menu items and beverages to enhance the guest experience.
- Process guest payments accurately and efficiently.
- Team Collaboration:
- Work collaboratively with other staff members to ensure smooth restaurant operations.
- Assist colleagues during busy periods and provide support as needed.
- Attend staff meetings and training sessions as required.
- Health and Safety:
- Adhere to all food safety and sanitation regulations.
- Maintain personal hygiene and a clean, skilled appearance.
- Report any safety hazards or equipment malfunctions to the manager.
📌 Food And Beverage Associate (Bengaluru)
🏢 K Hospitality
📍 Bengaluru
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