Company Description FutureFunding is an AI-native trader evaluation platform that uses proprietary risk intelligence to assess trading performance and identify disciplined traders. The company operates within a technology-driven ecosystem designed to connect skilled market participants with funded trading opportunities. FutureFunding focuses on transparent, data-informed evaluations to support traders in building sustainable trading careers.

Team members collaborate in a agile environment that values innovation, integrity, and performance. The organization offers opportunities to contribute to products that directly impact how traders are discovered and supported globally.

Role Description The Trader Support and Community Executive internship is a remote role focused on supporting traders and fostering an engaged online community. Day-to-day tasks include responding to trader inquiries, guiding users through platform features, and escalating complex issues to the appropriate internal teams. The intern will help manage community channels, monitor discussions for compliance with community guidelines, and share relevant updates or resources with traders.

Additional responsibilities may include creating clear support documentation, gathering feedback on the user experience, and collaborating with product and operations teams to improve workflows. This internship offers exposure to trading-related technology,



community management, and customer success in a fast-paced, data-driven environment.

Qualifications

- Strong communication and interpersonal skills, with the ability to explain complex concepts clearly and professionally in written and verbal form.
- Customer support or community management skills, including responding to user inquiries, moderating discussions, and maintaining a positive, inclusive environment.
- Basic understanding of financial markets or trading concepts, with curiosity to learn more about trader evaluation and risk management.
- Comfort with digital tools and platforms, including online community channels, ticketing or support systems, and productivity tools.
- Organizational and time-management skills to handle multiple inquiries, prioritize tasks, and meet agreed timelines in a remote setting.
- Analytical mindset for identifying common user issues, spotting trends in feedback, and suggesting improvements to processes or content.
- Ability to work independently and collaboratively within a distributed team, demonstrating reliability and accountability.
- Enrollment in or completion of a degree program in business, finance, communications, or a related field is beneficial but not mandatory.
- Previous experience in customer service, online communities, or tech-enabled platforms is a plus.

📌 Trader Support And Community Executive (India)
🏢 FutureFunding
📍 India