About Fitlyn

Fitlyn is gym management software built specifically for Indian gyms. It helps gym owners and staff manage memberships, payments, renewals, dues, GST-compliant invoices, attendance, leads, trainer performance, and revenue analytics from a single dashboard.

With features such as WhatsApp & SMS reminders, biometric attendance integration, churn-risk insights, AI assistance, role-based access, and affordable INR-based pricing, Fitlyn helps gyms reduce manual work, improve member retention, and grow revenue.

Role Overview

We are looking for a Telemarketing Specialist who can connect with gym owners and decision-makers, understand their business challenges, introduce Fitlyn, and convert qualified prospects into product demos and paying customers.

You will be responsible for managing outbound calls, following up with leads, explaining product benefits, handling initial objections, and maintaining a healthy sales pipeline.

Key Responsibilities

- Make outbound calls to gym owners, fitness studio owners, and gym managers.
- Introduce Fitlyn and clearly communicate its business advantages.
- Understand prospects' current processes for membership management, payments, attendance, renewals, and collections.
- Qualify leads based on gym size, requirements, existing software, budget, and purchase intent.
- Schedule product demos with interested and qualified prospects.
- Follow up consistently with leads through phone, WhatsApp, and SMS.
- Handle common objections related to pricing, switching software, features, and implementation.
- Maintain accurate lead and call records in the CRM.
- Follow up on trial users and help move them toward paid subscriptions.




- Coordinate with the sales/product team for demos, onboarding, and customer requirements.
- Meet weekly and monthly targets for calls, qualified leads, demos, conversions, and revenue.
- Gather customer feedback and share recurring requirements or objections with the product team.

Required Skills

- Excellent Hindi and English communication skills.
- Comfortable speaking with business owners and decision-makers.
- Strong persuasion, negotiation, and objection-handling skills.
- Good listening and questioning abilities.
- Comfortable making a high volume of outbound calls.
- Basic understanding of CRM tools, Google Sheets, or similar software.
- Self-motivated and target-oriented.
- Ability to explain software products in a simple, non-technical manner.

Preferred Qualifications

- 1–3 years of experience in telecalling, inside sales, telesales, SaaS sales, or B2B sales.
- Experience selling software or subscription-based products is a plus.
- Experience selling to gyms, fitness centres, studios, or other SMBs is highly desirable.
- Familiarity with WhatsApp-based sales and follow-ups is a plus.

Key Performance Indicators

Success in this role will be measured through:
- Outbound calls completed
- Qualified leads generated
- Product demos scheduled
- Trial sign-ups
- Trial-to-paid conversion
- Monthly recurring revenue generated
- Follow-up effectiveness
- Lead-to-customer conversion rate

What We Offer

- Opportunity to work with a growing Indian SaaS product
- Performance-based incentives
- Exposure to B2B SaaS sales and customer acquisition
- Opportunity to grow into an Inside Sales / Business Development role
- Supportive and fast-paced work environment

Compensation: As per Industry Standards

📌 Telemarketing Specialist (India)
🏢 Fitlyn
📍 India