We are looking for an enthusiastic and confident Telecaller to join our IT team. The candidate will be responsible for contacting potential clients, introducing our IT services, understanding their requirements, generating leads, and coordinating with the sales/technical team for further discussions.
Key Responsibilities
- Make outbound calls to potential and existing clients.
- Introduce and explain the company’s IT services and solutions.
- Understand client requirements and identify potential business opportunities.
- Generate and qualify leads through calls, WhatsApp, email, and other communication channels.
- Schedule meetings or demos with interested prospects.
- Follow up with leads regularly and maintain proper communication.
- Maintain accurate records of calls, leads, follow-ups, and client requirements.
- Coordinate with the Sales, Business Development, and Technical teams.
- Assist in converting qualified leads into business opportunities.
- Maintain good professional relationships with prospective and existing clients.
- Achieve assigned daily/weekly/monthly calling and lead-generation targets.
Required Skills
- Excellent verbal communication skills.
- Good English communication is preferred.
- Confident and professional telephone etiquette.
- Basic understanding of IT/software services.
- Good convincing and negotiation skills.
- Ability to understand customer requirements.
- Valuable follow-up and relationship-building skills.
- Basic knowledge of MS Office / Google Workspace.
- Ability to work independently as well as part of a team.
Preferred Candidate
- Freshers with good communication skills are encouraged to apply.
- Candidates with experience in IT telecalling, lead generation, telesales, or business development will have an advantage.
- Candidates willing to learn about software products and IT services are preferred.
What We Offer
- Training on IT products and services.
- Hands-on exposure to real client requirements.
- Professional growth and learning opportunities.
- Supportive work environment.
- Performance-based career growth.
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Telecaller / IT Business Development Executive (Kannur)
🏢 Thathwaa Communications
📍 Kannur
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