We are an Australian company providing solar and electricity-saving solutions to residential and commercial customers. We are looking for an energetic and target-oriented Tele Sales Agent to join our India-based team based in Gurgaon and handle Australian customers.
Key Responsibilities
- Make outbound calls to Australian customers and generate sales opportunities.
- Understand customer requirements and explain suitable solar and electricity-saving solutions.
- Follow up with leads and convert opportunities into sales.
- Handle customer queries, objections and negotiations professionally.
- Achieve daily, weekly and monthly sales targets.
- Maintain accurate customer and sales information in the CRM.
- Follow the companys sales process and approved calling scripts.
- Provide a positive and skilled customer experience.
Preferred candidate profile
- 1 to 3 years of experience in BPO/Tele-sales, preferably in an outbound sales process.
- Experience handling Australian customers will be an advantage.
- Excellent spoken English and strong communication skills.
- Confident, persuasive and target-oriented approach.
- Good objection-handling and negotiation skills.
- Comfortable working with CRM and calling systems.
- Experience in Solar, Energy, Electricity, Telecom or Utility sales will be an advantage.