05 Oct
|
Kheewa Incorporation
|
India
05 Oct
Kheewa Incorporation
India
Job Title: Tele Sales Executive
Company: Kheewa Incorporation
Department: Sales & Business Development
Employment Type: Virtual
Work Mode: Location: Remote
Experience: 0–3 Years
Contact: (phone hidden)
About the Job
Kheewa Incorporation is looking for energetic, confident, and target-oriented Tele Sales Executives to join our Sales & Business Development team.
The candidate will be responsible for connecting with prospective customers through telephone calls, understanding their requirements, explaining relevant products and services, generating qualified business opportunities, conducting regular follow-ups, scheduling meetings, and converting prospects into customers.
This is a performance-driven sales role for candidates who enjoy communication, customer interaction, persuasion, and achieving measurable targets.
Key Responsibilities
1. Tele Sales & Outbound Calling
- Make outbound calls to prospective and existing customers.
- Contact company-provided leads and generate additional opportunities through prospecting.
- Introduce and explain relevant products, services, packages, and business solutions.
- Understand customer requirements and identify genuine sales opportunities.
- Maintain consistent daily calling activity.
1. Sales Conversion
- Present products and services according to customer requirements.
- Clearly explain features, benefits, pricing, packages, and value propositions.
- Convert interested prospects into customers.
- Identify cross-selling and up-selling opportunities.
- Achieve assigned sales and revenue targets.
1. Lead Qualification
- Understand the prospect's requirement, budget, decision-making authority, and purchase timeline.
- Separate genuine prospects from unqualified enquiries.
- Maintain proper lead stages in the company's CRM/system.
- Escalate high-value or complex opportunities to the Sales Manager.
1. Follow-Up
- Maintain systematic follow-ups with interested prospects.
- Schedule follow-up activities according to customer requirements.
- Reconnect with old, pending, and inactive leads.
- Ensure that qualified opportunities are not lost because of delayed follow-up.
- Maintain complete records of customer conversations and next actions.
1. Appointment & Meeting Generation
- Identify prospects who require detailed discussion with the Sales/Business Development team.
- Schedule qualified meetings and appointments.
- Confirm appointments before the scheduled time.
- Share relevant customer requirements with the concerned sales team member.
1. Customer Relationship Management
- Build professional relationships with prospects and customers.
- Maintain regular communication with existing customers.
- Handle basic customer queries professionally.
- Coordinate with internal departments to resolve customer requirements.
- Maintain a positive customer experience throughout the sales process.
1. CRM & Reporting
Maintain accurate records of:
- Total calls
- Connected calls
- Meaningful conversations
- Leads generated
- Follow-ups
- Appointments
- Sales conversions
- Revenue
- Pending opportunities
- Customer objections
- Next follow-up dates
Submit daily, weekly, and monthly sales activity reports as required.
1. Market Feedback
- Collect customer feedback during sales conversations.
- Identify common objections and customer requirements.
- Share market insights with the Sales Manager.
- Identify new customer segments and potential business opportunities.
- Track competitor offerings and market trends where required.
1. Digital & AI Tools
- Use CRM, Google Sheets, WhatsApp, email, and other digital sales tools.
- Use AI tools for lead research, sales preparation, customer communication, and productivity.
- Maintain accurate digital records of all sales activities.
- Learn and adopt new technology and sales tools introduced by the company.
Key Performance Indicators (KPIs)
KPI Measurement
Calling Activity Daily outbound calls
Connected Calls Successful customer conversations
Call Quality Meaningful sales conversations
Lead Generation Qualified leads generated
Follow-Ups Timely follow-ups completed
Appointments Qualified meetings scheduled
Conversion Prospects converted into customers
Revenue Sales/revenue generated
CRM Accuracy Timely and accurate updates
Target Achievement Monthly target performance
Required Skills
- Excellent verbal communication skills.
- Good Hindi and English communication.
- Punjabi communication will be an advantage.
- Strong convincing and negotiation skills.
- Good listening and questioning ability.
- Strong follow-up skills.
- Confident telephone communication.
- Ability to handle customer objections.
- Customer-focused attitude.
- Comfortable working with sales targets.
- Basic computer knowledge.
- Ability to use CRM, Google Sheets, WhatsApp, and email.
Qualification
- Graduate preferred.
- Candidates with relevant experience in sales, telecalling, telesales, telemarketing, customer service, or business development may also apply.
Experience 0–3 years of experience in:
- Tele Sales
- Telecalling
- Inside Sales
- Telemarketing
- Lead Generation
- Customer Support
- Business Development
Freshers can also apply if they have solid communication, convincing, and customer-handling skills. Ideal Candidate The ideal candidate should be:
Confident → Communicative → Target-Oriented → Persistent → Customer-Focused → Strong at Follow-Up
We are looking for someone who understands that successful tele sales is not only about making calls. It is about:
Calling → Connecting → Understanding → Qualifying → Following Up → Converting → Building Customer Relationships
Career Growth
Tele Sales Executive → Senior Tele Sales Executive → Team Leader → Tele Sales Manager → Business Development Manager
How to Apply
Interested candidates can share their updated CV with Kheewa Incorporation.
Contact: (phone hidden)
Kheewa Incorporation
Building businesses through sales, technology, marketing and business development.
📌 Tele Sales Executive (India)
🏢 Kheewa Incorporation
📍 India