- Contact and qualify assigned leads within 15 minutes using approved communication channels.
- Handle leads from social media and other approved sources, conduct timely follow-ups, and schedule qualified meetings.
- Follow approved sales scripts and processes, share authorized promotional/service information, and maintain accurate lead records and follow-up actions in Zoho CRM.
- Ensure all assigned leads are actively managed with no unattended or pending leads.
2.
Client
Relationship &
- Sales Process Management
- Build and maintain professional relationships with prospects and clients throughout the sales process.
- Understand client requirements and communicate relevant firm services accurately.
- Coordinate with internal teams for service-related clarifications and ensure timely, professional client communication.
Candidate Profile
- 6 months– 2 years of experience in calling, lead generation and lead conversion.
- Experience in B2C and B2B Sales
- Candidates with an interior design/fit-out background is preferred.
- Valuable communication and client-handling skills.
- Comfortable with calling, follow-ups, WhatsApp, and CRM tools.
- Strong understanding of client requirements and sales follow-up.