- Handle inbound enquiries and conduct structured outbound calls to prospective customers.
- Capture basic customer, site, consumption, budget and timeline information and qualify leads.
- Provide preliminary information on approved solar offerings and identify customer interest.
- Schedule calls, meetings, site visits and follow-ups for Solar Consultants.
- Maintain lead details, call outcomes, follow-up dates and status in CRM / approved trackers.
- Conduct structured follow-ups on quotations, site visits and pending customer responses.
- Coordinate with sales and technical teams to ensure timely movement of qualified leads.
- Support daily / weekly MIS reporting, pending-action lists and pipeline reviews.
QUALIFICATIONS & EXPERIENCE• Graduate / undergraduate with solid communication skills; telecalling or inside-sales experience preferred.
- Comfortable communicating with customers through phone, WhatsApp and email.
- Basic computer, Excel / Google Sheets and data-entry skills.
- Solar / renewable-energy exposure is an advantage but not mandatory.