05 Oct
|
Sivora Consultancy
|
Navi Mumbai
05 Oct
Sivora Consultancy
Navi Mumbai
Experience: Minimum 1 year of team leadership experience
Preferred Background: Real Estate Sales / Tele Sales
Job Summary
We are seeking a proactive and target-driven Team Leader – Real Estate Sales (Telecalling) to lead a team of sales callers responsible for generating qualified leads, engaging prospective customers, and scheduling site visits for premium real estate projects. The ideal candidate should have a strong sales background, proven team-handling experience, excellent communication skills, and the ability to drive team performance through effective coaching, monitoring, and motivation. Candidates with prior experience in real estate sales or property-related telecalling will be preferred.
Key Responsibilities
- Lead, manage, and motivate a team of real estate sales callers to achieve daily, weekly, and monthly targets.
- Monitor team performance, including call volumes, lead generation, follow-ups, and site visit bookings.
- Guide team members in handling customer queries, sales objections, and lead qualification.
- Ensure effective communication of project details, pricing, offers, and USPs to prospective buyers.
- Monitor the quality of customer interactions and ensure adherence to calling scripts and company processes.
- Conduct regular team briefings, performance reviews, and coaching sessions.
- Identify performance gaps and implement strategies to improve productivity and conversion rates.
- Ensure timely follow-ups with prospective customers and proper lead management in the CRM.
- Coordinate with the sales team to ensure smooth handover of qualified leads and scheduled site visits.
- Prepare and share daily, weekly, and monthly performance reports with management.
- Handle escalated customer concerns professionally and ensure timely resolution.
- Support onboarding and training of new team members.
Eligibility Criteria
- Graduate or Undergraduate.
- Minimum 1 year of experience in a Team Leader / Team Handling role.
- Prior experience in Sales, Tele Sales, or Inside Sales is required.
- Real Estate Sales or Real Estate Telecalling experience will be preferred.
- Strong understanding of lead generation, customer engagement, and sales conversion processes.
- Excellent verbal communication skills in English and Hindi.
- Knowledge of additional regional languages will be an advantage.
- Basic knowledge of CRM applications and MS Office.
- Ability to manage a target-driven team and maintain performance standards.
Required Skills
- Team Leadership and People Management
- Sales Performance Monitoring
- Lead Generation and Conversion
- Real Estate Sales / Tele Sales
- Customer Relationship Management
- Objection Handling and Negotiation
- Coaching and Team Motivation
- CRM and Reporting
- Excellent Communication Skills
- Target and Performance Management
Work Schedule
- Working Days: 6 days a week
- Weekly Off: 1 Rotational Week Off
- Shift Timing: 10:00 AM – 7:00 PM
Compensation & Benefits
- Salary up to ₹4.2 LPA, depending on experience and suitability.
- Skilled training and onboarding.
- Career growth opportunities.
- Supportive and collaborative work environment.
Pay: Up to ₹420,000.00 per year
Work Location: In person
📌 Team Leader – Real Estate Sales (Navi Mumbai)
🏢 Sivora Consultancy
📍 Navi Mumbai