- Employee Motivation &
- Engagement: Lead, manage, and motivate a team of US voice process executives to achieve individual and collective business targets.

- Maintain strong team morale, especially during challenging periods or when targets are difficult to achieve.

- Training, Coaching &

- Development: Inspire and influence team members through effective Training, communication, coaching, and continuous motivation.

- Performance Monitoring &

- Reporting: Monitor daily team performance, productivity, attendance, call quality, and target achievement. Prepare and share daily, weekly, and monthly performance reports with management.

- Conduct daily team huddles, performance discussions, and regular one-on-one meetings.

- Target Achievement &

- Sales Performance: Take ownership of team productivity, employee performance,



attendance, discipline, and overall operational efficiency.

- US Voice Process &

- Operational Excellence

- Employee Retention &

- Team Stability

- Leadership &

- Management Coordination

Pay: ₹30,000.00 - ₹45,000.00 per month

Advantages

- Health insurance

- Leave encashment

- Provident Fund

Education

- Bachelor's (Preferred)

Experience

- Managing or leading a team: 2 years (Required)

- US voice process, tele sales, customer support, sales: 4 years (Required)

Language

- English (Required)

Shift availability

- Night Shift (Preferred)

Work Location: In person

📌 Team Leader (US voice process) (Newtown)
🏢 Talent Bridge Consultancy Services
📍 Newtown