JOINING TIME : WITHIN MAX 30 DAYS The Team Leader role has dual responsibility as business leader and people leader.
As business leader ensures operational delivery according to functional standards and effective collaboration with internal and external clients and stakeholders.
As people leader supervises team and its operational deliverables, supports employees’
development, build engagement and fosters collaboration across teams.
As Business Leader:
- Understands and be able to communicate company strategy to team and individuals
- Establishes team strategy aligned with process and OUR CLIENT's Krakow high level strategy and priorities
- Executes the process delivery with expected service objectives and quality
- Takes ownership for end-to-end process and service delivery including part of the process delivered by GBO
- Solves operational issues and acts prevent it in future
- Prepares and analyses SLA/KPI reports with root cause analysis
- Ensures complete and up to date process documentation
- Actively attends the relevant operational meetings to discuss performance, issues, collaboration
- Prepares and participates in business visits as per the agreed plan with SM
- Fosters business partnership and aligns the communication standards with OpCo,GBO
- Ensures that effective controls are executed,
monthly control reports are delivered.
- Proactively raises any issue on design or execution of controls and propose changes to make controls effective and efficient.
- Makes conscious decision regarding team costs (OT, travels, R&R;, unused holidays, band mix)
- Brings constructive, challenging ideas to drive Process standardisation and takes ownership of the agreed actions
As People Leader:
- Plans resources for the team, recruit right people, on-board them in the new role
- Sets & describes SMART team and individuals objectives linked to our Client's Global and Client's Krakow vision & strategy
- Plans individual’s and team tasks over time
- Provides ongoing, regular 1-2-1 feedback to team members on their performance and development
- Handles underperformance timely and effectively and recognise positive performance and reward best people
- Assists to create SMART development plans based on 70/20/10 approach
- Plans succession, develop best people in the pipeline for leaders or experts
- Provides regular coaching and mentoring to team members
- Breaks the communication silos and foster team collaboration
- Effectively manages changes in the team
And any other task assigned by Manager within the scope of functional responsibilities
Budget responsibilities: NA
Number of direct reports: 5-15
📌 Team LeadR Finance (Hyderabad)
🏢 Visara Partners
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.