Service Engineer – Field Service & Technical Support (Hyderabad)

Service Engineer – Field Service & Technical Support (Hyderabad)

05 Oct
|
Choice Mediquip
|
Hyderabad

05 Oct

Choice Mediquip

Hyderabad

We are looking for a Service Engineer for installation, preventive maintenance, breakdown service and technical support of Medical Equipment & Healthcare Products.

The Service Engineer will be responsible for:

- Installation and commissioning of equipment at customer sites.
- Attending breakdown and service calls.
- Troubleshooting electrical, electronic and basic mechanical problems.
- Preventive maintenance of installed equipment.
- Inspection and diagnosis of equipment before recommending repair or spare replacement.
- Coordinating with the Service Coordinator for assigned service calls.
- Providing remote/basic technical support to customers whenever possible.
- Coordinating with manufacturers/OEM technical teams for complex problems.
- Replacement and installation of approved spare parts.
- Providing basic equipment operation guidance to customers after installation/service.
- Completing Installation Reports, Service Reports and Preventive Maintenance Reports.
- Obtaining proper customer acknowledgement after completion of work.
- Updating service-call status through the company's online service management/reporting system.
- Maintaining proper records of spares used, returned or replaced.
- Following up open service calls until technical closure.
- Supporting warranty, AMC and CMC service requirements.
- Maintaining tools, test equipment and company materials issued for service work.
- Following safety procedures while working on equipment and at customer sites.

CANDIDATE PROFILEQualification Diploma / B.Tech / B.E. in:





- Electronics & Communication Engineering (ECE)
- Electrical & Electronics Engineering (EEE)
- Biomedical Engineering
- Electronics / Electrical Engineering
- Instrumentation
- Other relevant technical disciplines

Experience Candidates with experience in field service, installation, maintenance or repair of electrical/electronic equipment are preferred.

WHAT WE ARE LOOKING FOR The candidate should:

- Have valuable fundamentals in electrical/electronic troubleshooting.
- Be interested in hands-on technical work.
- Be comfortable visiting customer sites regularly.
- Have a problem-solving approach rather than simply reporting the problem.
- Be willing to learn different types of equipment.
- Be comfortable communicating with customers and technical personnel.
- Be disciplined in service documentation and reporting.
- Be comfortable using smartphone-based applications and online service reporting systems.
- Be willing to coordinate with OEM engineers for technical support.
- Be responsible for company tools, spares and materials entrusted to them.
- Be willing to travel within Hyderabad, Telangana and outside the city whenever service requirements arise.
- Preferably possess a two-wheeler and valid driving licence.

Salary: Based on qualification, relevant experience and technical capability. Candidates interested in technical troubleshooting, field service and learning medical equipment are encouraged to apply with their updated CV.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Service Engineer – Field Service & Technical Support (Hyderabad)
🏢 Choice Mediquip
📍 Hyderabad

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