Quick Summary for Hiring Role: Load Balancing Infrastructure Operations L3 Engineer (LBops) Organization: Enterprise Computing Primary Technologies: F5 BIG-IP, A10 Thunder, TCP/IP, HTTP, DNS, Unix Secondary Skills: Python, PowerShell, Perl, Ansible, C# Nature of Work: L3 Operations, Incident Management, Automation, Network Troubleshooting, Application Delivery Infrastructure Support Work Model: Global Follow-the-Sun Operations __________________________ LBops Role in India (Morgan Stanley) Team Overview The Load Balancing Infrastructure Operations Level 3 (LBops L3) team is part of the Enterprise Computing Organization of Morgan Stanley. The global team focuses on core infrastructure supporting Application Delivery across Morgan Stanley. This includes support for a multi-vendor Load Balancer environment that provides services to internal and external clients. ________________________________________ Key Responsibilities You will work within a global "follow-the-sun" operations model responsible for the technologies in respective regions. Day-to-day responsibilities include:
- Supporting a high number of devices and application flows in an enterprise environment, delivering cloud-like experiences for development environments.
- Using advanced network tools to troubleshoot:
- Network connectivity issues
- Fault analysis
- Failure avoidance
- Diagnosis and resolution of functionality-impacting issues in distributed systems environments
- Working with an in-house application management system designed to simplify deployment and management of application delivery components.
- Managing services over the network through a GUI-based console.
- Addressing L2 escalations.
- Process improvement, automation, and scripting.
- Writing technical documentation.
- Collaborating with global SMEs using tools such as:
- Jive
- Twiki
- SharePoint
________________________________________ Required Qualifications Technical Skills
- Strong knowledge of:
- TCP/IP protocols
- HTTP
- DNS
- Comfortable with Unix system administration.
- Deep understanding of:
- F5 BIG-IP
- A10 Thunder Application Delivery Devices
- Administrative competence in at least one major programming/scripting language or platform such as:
- Ansible
- Perl
- Python
- PowerShell
- C#
- Strong organizational skills with ability to manage multiple tasks and work in high-pressure environments involving outage handling, management, and resolution.
Professional Skills
- Effective time management skills.
- Ability to prioritize:
- Meetings
- User requests
- Incident management
- Project work
- Documentation
- Strong communication skills with:
- Developers
- Engineers
- Remote team members
- Willingness to learn new technologies and techniques.
- Ability to operate as an integral member of a global team.
________________________________________ Company Profile (Morgan Stanley) Morgan Stanley is a leading global financial services firm providing:
- Investment Banking
- Securities
- Investment Management
- Wealth Management
The firm serves:
- Corporations
- Governments
- Institutions
- Individuals
Operations span 43 countries with more than 1,200 offices worldwide.
The company emphasizes:
- Integrity
- Excellence
- Strong team ethic
- Qualified growth and career development
- Equal employment opportunities
- Diversity and inclusion
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📌 Senior Lead Engineer085 (Bengaluru)
🏢 Brillio
📍 Bengaluru
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