Job Summary Technology: Redwood | HCL Workload Automation (HWA) | BMC ControlM

Project: DePuy Synthes (Johnson & Johnson)

Level: L3 (Senior / SME)

Work Location: India (Offshore) / Hybrid - as per DePuy operating model

Role Summary The L3 Workload Automation Engineer will serve as a Subject Matter Expert (SME) for enterprise batch scheduling and orchestration across Redwood, HCL Workload Automation (HWA), and BMC ControlM platforms. The role is critical in ensuring 24x7 availability, stability, optimization, and modernization of workload automation services supporting businesscritical DePuy Synthes applications.

Key ResponsibilitiesPlatform Ownership &

• Operations

- Own endtoend operations of Redwood, HWA, and ControlM environments (Production and NonProduction).
- Ensure high availability, resilience, and performance of scheduling platforms.
- Perform advanced troubleshooting for complex job failures and scheduling issues.
- Drive root cause analysis (RCA) and permanent fixes for recurring incidents.

Job Scheduling &

• Orchestration

- Design and maintain complex job flows, calendars, triggers, and dependencies.
- Support crossplatform orchestration across ERP, databases, middleware, cloud, and file transfers.
- Lead job migrations and conversions between ControlM, HWA, and Redwood.

Incident, Problem &

• Change Management

- Act as L3 escalation point for P1/P2 batch and scheduler incidents.
- Collaborate with ServiceNow, application, and infrastructure teams.
- Review, approve, and implement scheduling changes in compliance with governance standards.

Automation &

• Optimization





- Identify and implement batch optimization and scheduling efficiencies.
- Enable automation for selfhealing, alerting, and recovery mechanisms.
- Develop standard runbooks, templates, and reusable scheduling components.

Collaboration &

• Governance

- Work with application, infrastructure, and cloud teams for batch alignment.
- Provide SME input for tooling strategy and workload automation roadmap.
- Support audits, compliance requirements, and documentation for healthcare environments.

Required Technical Skills

- 5 years of enterprise workload automation experience.
- Solid expertise in at least two platforms: ControlM, HWA, Redwood.
- Advanced scheduling concepts - calendars, dependencies, triggers, events.
- Linux/Unix &

• Windows operating systems.

- Databases - Oracle, SQL Server.
- Cloud exposure (AWS/Azure) for batch integrations.
- ITIL processes and ServiceNow.

Desired Skills

- Healthcare / Pharma enterprise experience.
- Batch modernization and migration exposure.
- Cloudnative and hybrid workload orchestration.
- Strong documentation and stakeholder communication skills.

Experience &

• Qualifications

- 5-8 years in batch scheduling or workload automation roles.
- Bachelor's degree in Engineering or equivalent.
- ControlM, HWA, or Redwood certifications preferred.

Role Expectations (L3)

- Independently handle complex operational scenarios.
- Mentor L1/L2 engineers and support knowledge transition.
- Proactively identify risks and improvement opportunities.
- Act as trusted SME for DePuy Synthes workload automation services.

📌 Senior Engineer - Monitoring Tools, Event Monitoring (India)
🏢 HCL Technologies
📍 India