Key Responsibilities :

- Drive end-to-end design and implementation of Assisted and DIY Digital Onboarding Journeys for Corporate Salary Accounts.
- Define customer journeys, onboarding funnels, process flows, and digital experiences.
- Gather business requirements and prepare BRDs, FRDs, user stories, and use cases.
- Collaborate with Business, Product, Technology, Operations, Risk, Compliance, and Vendor teams.
- Manage digital transformation initiatives, project delivery, UAT, and go-live activities.
- Integrate salary account onboarding journeys with cross-sell opportunities for assets, credit cards, and other banking products.
- Analyze onboarding performance metrics and recommend process improvements.

Required Skills & Experience :

- 10-15 years of experience in Banking, Digital Banking, Product Management, Business Analysis, Digital Transformation, or Consulting.




- Strong expertise in Digital Account Opening and Customer Onboarding Journeys.
- Deep knowledge of CASA, Liability Products, Deposits, KYC/CKYC/V-CIP regulations, and customer onboarding lifecycle.
- Experience working on large-scale banking digital transformation programs.
- Solid stakeholder management, project management, and requirement gathering skills.
- Understanding of APIs, CRM platforms, workflow/BPM systems, and digital onboarding ecosystems.

Preferred Qualifications
- MBA / PGDM or Master's Degree.
- Certifications in Agile, Scrum, Product Management, Digital Banking, FinTech, or Project Management are an added advantage

📌 Senior Digital Banking Consultant – Digital Journeys (Mumbai)
🏢 Durapid Technologies
📍 Mumbai