05 Oct
|
iQor India
|
Noida
? HIRING: Travel Customer Support Executive – International Voice Process
✈️ Join our Travel Customer Support team as a Senior Agent/Specialist!
Walk-In Interview: 5th Oct - 15th Oct(Monday-Sunday)
Time: 1-5 PM
Address: Embassy Galaxy, Tower C, Ground Floor, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh (Near Electronic City Metro Station)
- ? Role: Travel Customer Support Executive – International Voice Process
- ? Process: International / US Customer Support
- ? Experience: Minimum 6 months in BPO International Voice
- ✈️ Travel Experience: Airline, hotel, travel, or reservation experience is an advantage
- ?️ Communication: Excellent spoken English with strong listening and customer-handling skills
- ? Responsibilities: Handle flight/hotel bookings, cancellations, amendments, refunds,
baggage, and itinerary-related queries
- ? Customer Profile: Experience handling US customers preferred
- ? Skills: Comfortable using multiple systems, booking platforms, CRM tools, and applications
- ? Performance: Focus on Customer Satisfaction, Quality, AHT, FCR, Productivity, and Attendance
- ? Shift: Comfortable working in rotational/US shifts, including weekends and holidays
If you have robust communication skills, a customer-first attitude, and experience in an international voice process, we’d love to hear from you!
?Best in market
? Location: Noida Sector 6
📌 Senior Agent (Noida)
🏢 iQor India
📍 Noida