Novella Kitchens is a premium modular kitchen and wardrobe brand focused on customized, design-led interiors. We combine contemporary design, quality materials and precision manufacturing to create kitchens and wardrobes tailored to individual homes.
We are looking for an experienced Sales Manager to join our team in Gurugram and manage the complete customer journey — from lead qualification and showroom consultation to design coordination, negotiation and closure.
Key Responsibilities
Lead Management & Sales
- Handle leads generated through Google, SEO, social media, referrals and other marketing channels.
- Understand customer requirements, budget, lifestyle and design preferences.
- Qualify leads and convert them into showroom visits and sales opportunities.
- Conduct showroom consultations and product presentations.
- Follow up systematically with prospective customers.
- Prepare and present quotations and commercial proposals.
- Negotiate effectively and close sales while maintaining company margins.
- Achieve monthly sales and revenue targets.
Customer Consultation
- Understand kitchen and wardrobe requirements and translate customer needs into suitable solutions.
- Explain materials, finishes, hardware, accessories and product specifications.
- Coordinate with the design team to develop solutions aligned with the customer's requirements and budget.
- Present designs and quotations professionally to customers.
- Build long-term relationships with homeowners, architects and interior designers.
We are looking for someone who:
- Has 3–7 years of sales experience, preferably in premium/luxury products.
- Has experience handling high-value customer purchases.
- Has strong communication and presentation skills.
- Is confident dealing directly with homeowners and decision-makers.
- Can understand customer requirements and sell through consultation rather than aggressive selling.
- Is comfortable discussing pricing, negotiating and closing.
- Disciplined with follow-ups.
- Has good knowledge of MS Office/Excel
- Has a qualified appearance and customer-facing personality.