Zoris is looking for a Central Sales & Lead Management Executive to manage all incoming leads across different channels and ensure quick response, proper qualification and timely handover to the concerned department.

Key Responsibilities

- Handle leads received from Website, Google, Instagram, Facebook, WhatsApp, Calls, Referrals, Campaigns, Events and other sources.

- Make the first call / customer connection within defined TAT.

- Understand and qualify customer requirements.

- Capture and update lead details in CRM / Google Sheet.

- Forward qualified leads to the concerned Department Head / Sales Owner.

- Ensure no lead remains unattended, unassigned or without follow-up.

- Track lead status, follow-ups, conversions and lost leads.

- Coordinate with Front Office,



Sales, Banquet, F&B;, Restaurant, Club/Nightlife and Marketing teams.

- Escalate high-value or delayed leads to the concerned manager.

- Prepare daily / periodic lead reports for management.

Key Skills

- Excellent communication and calling skills

- Solid follow-up and coordination ability

- Customer handling skills

- Good knowledge of Excel / Google Sheets

- CRM / lead management experience preferred

- Hospitality / hotel sales experience will be an advantage

- Quick response and strong ownership

📌 Sales Executive (Bhubaneswar)
🏢 Zoris Boutique Hotel
📍 Bhubaneswar