As a Sales Associate at Manipal Hospitals, you will play a key role in promoting and selling our healthcare services to potential patients and clients. Your primary responsibilities will include identifying sales opportunities, maintaining relationships with existing clients, and providing exceptional customer service. You will work closely with the healthcare team to understand our offerings and effectively communicate the benefits of our services to customers.
Key Responsibilities:
- Engage with potential patients and provide them with detailed information about healthcare services offered by Manipal Hospitals.
- Conduct market research to identify prospective clients and generate leads.
- Develop and maintain relationships with referral sources, such as physicians and community organizations.
- Collaborate with the marketing team to create promotional materials and campaigns that highlight our services.
- Meet and exceed sales targets and objectives.
- Maintain accurate records of sales activities and client interactions in the CRM system.
- Attend industry events and health fairs to represent Manipal Hospitals and connect with potential clients.
- Provide feedback to the management team on market trends and customer needs.
Skills and Tools Required:
- Strong communication and interpersonal skills.
- Excellent negotiation and persuasive abilities.
- Customer-focused attitude with a commitment to providing exceptional service.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
- Robust organizational skills and attention to detail.
- Previous experience in sales, preferably in healthcare or a related field, is a plus.
- Knowledge of healthcare services and an understanding of the sales process.