Sales & Marketing Executive

Experience: 3+ years in Sales / Marketing / Business Development

Industry: Food, Health & WellnessKey Responsibilities

- Generate and convert new leads through calls, WhatsApp, social media, networking and other channels.
- Develop new sales ideas, business opportunities and customer acquisition strategies.
- Drive B2C sales, lead generation and revenue growth.
- Build and manage customer relationships with existing and potential customers.
- Support PR, branding, social media and marketing activities.
- Create and execute ideas for Reels, campaigns and engaging brand content.
- Conduct field marketing, promotions, collaborations and other sales activities.
- Identify new markets, partnerships and opportunities for business growth.
- Coordinate with the team and kitchen operations to ensure smooth customer service.
- Maintain basic sales/lead records and provide regular sales and marketing updates.

Required Skills
- Excellent communication and relationship-management skills.
- Confident in calling, sales and negotiations.
- Strong lead-generation and conversion skills.
- Proactive, creative and business-oriented mindset.
- Interest/experience in social media, PR and marketing.
- Willingness to participate in field marketing and promotional activities.
- Ability to work in a quick-paced food, health & wellness business.
- Flexible to support 24×7 customer-service requirements when required.

Key Responsibilities 1. Customer Support

- Provide 24×7 customer support as per business requirements.
- Handle existing customers and new prospects.
- Manage queries, orders, feedback, complaints and follow-ups.
- Provide quick solutions and coordinate internally for issue resolution.

2. Sales & Lead Conversion

- Generate and convert new sales through calls, WhatsApp and social media.
- Follow up with leads and prospects regularly.




- Identify customer needs and recommend suitable products/services.
- Support sales targets and customer retention.

3. B2B Support

- Support B2B lead generation through calls, WhatsApp, online research and field activities.
- Assist in following up with corporates, gyms, offices, events and other business prospects.
- Maintain B2B lead and follow-up records.

4. Customer Engagement & Branding

- Encourage customers to provide Google Reviews and feedback.
- Send customer updates, offers and sales communication through SMS/WhatsApp.
- Support Reels, social-media activities, promotions and field marketing when required.

5. Operations & Reporting

- Coordinate closely with kitchen and operations teams for smooth order fulfilment.
- Maintain basic customer and sales records.
- Provide regular updates on leads, sales, orders, complaints and follow-ups.

6.Website & Customer Experience

- Maintain and regularly update the company website with current products, menus, offers, pricing and customer information.
- Monitor website orders and ensure customer orders are properly received and coordinated with the relevant team.
- Identify and report website issues affecting the customer experience, ordering process or payments.
- Ensure a smooth online customer journey from enquiry/order to fulfilment.
- Coordinate with the technical/website team for required updates and improvements.
- Suggest improvements based on customer feedback and website usage.

Senior-Level Skills
- Strong sales and conversion ability




- B2B business development
- Strategic lead generation
- Negotiation and relationship management
- Marketing and branding
- PR and partnerships
- Social media and content understanding
- Website/customer-experience understanding
- Problem-solving and decision-making
- Ownership and initiative
- Strong communication and presentation skills

Junior Sales Executive – Sales & Customer Support Experience: 1+ years in Sales / Customer Support

Industry: Food, Health & WellnessKey Responsibilities

- Provide 24×7 customer support through calls, WhatsApp and social media as per business requirements.
- Handle existing customers and new prospects.
- Manage customer queries, orders, feedback, complaints and follow-ups.
- Generate and convert new sales through calls, WhatsApp, social media and other channels.
- Follow up with leads and maintain proper customer communication.
- Identify customer needs and provide quick and practical solutions.
- Coordinate closely with kitchen and operations teams to ensure smooth order fulfilment and customer service.
- Support sales, marketing and field-promotion activities.
- Maintain basic customer and sales records and provide regular updates.
- Coordination with senior sales executive

Junior-Level Skills
- Good communication
- Customer-handling skills
- Calling and follow-up skills
- Sales-oriented approach
- Basic lead generation
- WhatsApp/social-media skills
- Basic website/order management
- Problem-solving
- Time management
- Team coordination
- Willingness to learn
- Proactive and positive attitude
- Ability to work in a fast-paced food, health & wellness environment
- Flexibility to support 24×7 customer-service requirements

Industry
- Hospitality

Employment Type Full-time

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Pay: ₹200.00 - ₹500.00 per month

Work Location: In person

📌 Sales and Marketing Consultant & Junior Sales Executive (Bengaluru)
🏢 Clean and Green the healthy cafe u0026 eatery
📍 Bengaluru