Hello All,

Greetings from ZettaMine!!!

Role: Oracle EBS L2 Functional Consultant (AP and Payments)

Experience: 10 to 12 Years

Location: Bangalore, Chennai, Hyderabad, Pune and Noida

Notice Period: Immediate Joiners (Us Shift)

Hiring for one of the Big 4's Clients

Description

Provide second-level functional support for financial modules across Account Payables, Procurement Payments, Cash Management, and iSupplier. Resolve functional break-fix incidents, data integrity issues, and support new enhancements/projects.

Responsibilities

- Act as L2 functional escalation point for Oracle Account Payables, Cash Management, Procurement, Payments, iSupplier modules.
- Analyse and resolve medium to complex functional issues that are reported by users or L1 support.
- Technical trouble shooting of functional issues and also understanding the interfaces into AP and CM.
- Perform root cause analysis (RCA) for recurring issues and support permanent fixes.
- Resolve functional break-fix calls either permanently or by workaround
- Handle issues related to data in the production instance
- Follow up on Oracle SRs, patches, and issues to ensure resolution
- Conduct training for power users on the application and support functionalities
- Conduct root cause analysis and error detection/correction




- Provide 24/7 in-person or Zoom support for priority / critical day-to-day operational issues
- Provide 24/7 in-person or Zoom support for month-close activities
- Monitor integrations for data leakage and error handling
- Perform smoke testing after planned/unplanned system outages to ensure stability
- Resolve functional issues related to Oracle E-Business Suite modules such as: Account Payable operations, vendor management, invoice processing, payment lifecycles and financial and payment.

Requirements

- Bachelor’s degree in IT, Computer Science, or equivalent practical experience.
- 10–12 years of Oracle EBS R12 functional support experience.
- Solid hands‑on expertise in P2P: Procurement, AP, Payments, CM and I Supplier.
- Deep understanding of end‑to‑end financial process flows and accounting impacts.
- Ability to perform RCA and functional troubleshooting independently.
- Excellent communication, problem-solving, and customer service skills.
- Experience working in a 24x7 or enterprise support environment.
- Ability to work with cross-functional teams and escalate issues effectively.

Interested candidates kindly share your updated CV to [email protected] or WhatsApp to (phone hidden).

Thanks & Regards,

Aruna.M

📌 Oracle EBSFunctional Consultant (AP and Payments) (Maharashtra)
🏢 ZettaMine Labs
📍 Maharashtra