05 Oct
|
Hotel Grand Godwin
|
Delhi
05 Oct
Hotel Grand Godwin
Delhi
Key Duties and Responsibilitie Guest Experience &
- Floor Management
- Hospitality Leadership: Embody the warmth of Italian dining; greet regular guests, manage VIP reservations, and actively handle tableside inquiries or complaints with grace.
- Wine &
- Beverage Service:
Collaborate with the Sommelier or Beverage Manager to oversee our wine program. Confidently recommend or train staff on classic Italian wine regions (e.g., Chianti, Barolo, Pinot Grigio) and aperitivo culture.
- Service Pacing: Supervise the floor during busy lunch and dinner shifts to ensure optimal table turnover and seamless, unhurried pacing between courses (Antipasti to Dolce).
Team Training &
- Leadership
- Staff Upselling Programs: Train, mentor, and motivate waitstaff on menu storytelling—explaining regional Italian ingredients, daily pasta specials, and traditional preparation techniques to maximize average check sizes.
- Scheduling &
- Labour:
Create weekly staff rosters balanced against historic sales data, seasonal rushes, and budget limits.
- Compliance &
- Culture:
Enforce strict grooming standards, service etiquettes, and compliance with local health, safety, and alcohol licensing regulations.
Financials &
- Inventory Administration
- P&L; Responsibility: Monitor daily, weekly, and monthly sales targets. Identify areas to minimize food/beverage wastage and optimize front-of-house operational costs.
- Stock &
- Vendor Liaison:
Oversee inventory levels for bar items, specialized Italian glassware, and front-of-house supplies. Coordinate with kitchen teams regarding imported specialty items (e.g., cheeses, cured meats).
- POS &
- Reporting:
Manage cash drawers, close daily POS reports, and provide data-driven feedback to ownership regarding menu performance and customer trends.
Job Requirements &
- Qualifications
- Experience: 3 to 5 years of experience as a Restaurant Manager or Assistant Manager in a premium casual, fine dining, or standalone authentic Italian restaurant.
- Culinary Knowledge: Robust familiarity with Italian menu terminology, regional dishes, cheese/charcuterie profiles, and basic Italian wine pairings.
- Technical Skills: Proficiency with modern restaurant POS software (e.g., Petpooja, POSist, Toast), reservation platforms (e.g., EazyDiner, OpenTable), and basic MS Excel for budgeting.
- Communication: Exceptional verbal communication and interpersonal skills. A basic understanding of conversational Italian phrases is a major advantage but not mandatory.
- Problem Solving: Ability to remain calm and decisive under the high-pressure environment of peak weekend dinner rushes.
Pay: ₹24,000.00 - ₹35,000.00 per month
Benefits
- Flexible schedule
- Food provided
- Paid time off
Work Location: In person
📌 Restaurant Manager (Delhi)
🏢 Hotel Grand Godwin
📍 Delhi