RESERVATION EXECUTIVE DUTIES AND RESPONSIBILITIES:

· Processes reservations by Email, telephone or central reservation systems referral.

· Processes reservations from the sales office, other hotel departments, and travel agents.

· Knows the type of rooms available as well as their location and layout.

· Knows the selling status, rates, and advantages of all packages plans.

· Knows the credit policy of the hotel and how to code each reservation.

· Creates and maintains reservation records by date of arrival and alphabetical listing.

· Determines room rates based on the selling tactics of the hotel.

· Communicates reservation information to the front desk.

· Processes cancellations and modifications and promptly relays this information to the front desk.

· Understands the hotel's policy on guaranteed reservations and no-shows.

· Processes advance deposits on reservations.

· Tracks future room availabilities on the basis of reservations.

· Helps develop room revenue and occupancy forecasts.





· Prepares expected arrival list for front office use.

· Monitors advances deposit requirements.

· Handles daily correspondence. Responds to inquires and makes reservations as needed.

· Makes sure that files are kept up to date.

· Getting information about areas of interest in order to target more clients in particular seasons.

· Making arrangements for clients travel programs.

· Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.

· Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.

· Excellent Communication skills in English, strong verbal written and organizational skills

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Reservation Executive (Wayanad)
🏢 Travelogue Holidays
📍 Wayanad