Job Title: Relationship Manager – Royal / Premium Banking
Role Purpose To manage and grow a portfolio of high-value (HNI / premium) customers, build long-term relationships, and drive revenue through sales of banking, wealth, and investment products.
Key Responsibilities
- Client Relationship Management
- Manage a portfolio of premium / royal customers
- Build robust relationships through regular meetings & engagement
- Ensure high customer satisfaction and retention
- Business Acquisition
- Acquire new high-net-worth customers (NTB – New to Bank)
- Generate leads via references, networking, and market mapping
- Revenue Generation
- Achieve targets for CASA, investments, insurance, and loans
- Increase portfolio value and customer wallet share