We are looking for a confident and well-spoken Customer Relationship & Lead Management Executive to handle incoming jewellery enquiries and maintain communication with potential customers.
Responsibilities
Handle incoming leads through WhatsApp and phone calls
Understand customer requirements, preferences and budget.
Share relevant jewellery designs, product details and pricing.
Regularly follow up with interested customers.
Maintain lead and customer records.
Handle basic customer queries professionally.
Coordinate with the internal team for product-related information.
Ensure timely responses and a smooth customer experience.
Requirements
1–3 years of experience in customer handling, lead management, jewellery, luxury retail or a similar role.
Excellent communication and interpersonal skills.
Confident, professional and customer-friendly personality.
Positive WhatsApp and basic computer skills.
- Jewellery/luxury industry experience will be an advantage.
📌 Relationship & Lead Management Executive (Jaipur)
🏢 Jewel Saga - India
📍 Jaipur
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