Work Snapshot

Job Type : Contract

Location : Remote

Compensation : Up to $25 per hour

Level : Middle to Senior Level

Interview : Required, conducted in English

Roles & Responsibilities

- Oversee quality, consistency, and trainer performance across Punjabi AI training projects
- Review AI-generated Punjabi content, trainer submissions, and QA work against project-specific guidelines, rubrics, and quality standards
- Evaluate content for accuracy, fluency, grammar, spelling, punctuation, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and terminology consistency
- Spot-check Punjabi items and identify issues involving mistranslation, literal phrasing, unnatural tone, hallucinated claims, ambiguity, inconsistent terminology, or rubric non-compliance
- Review Punjabi content in Gurmukhi and/or Shahmukhi according to the contributor s reading and writing proficiency
- Provide precise, actionable written feedback to trainers and QAs to improve language quality, evaluation consistency, and project adherence
- Escalate recurring, critical, or high-impact quality issues and support timely resolution across remote contributor teams
- Communicate new item guidelines, project changes, workflow updates, quality expectations, and Punjabi-specific language and script guidance through Discord and other project channels
- Respond clearly and promptly to trainer and QA questions involving Punjabi wording, register, translation fidelity, cultural context, dialect variation, Gurmukhi/Shahmukhi script requirements, formatting, and language edge cases
- Track trainer and QA participation, follow up with inactive contributors, encourage activation, and flag availability issues when needed
- Create, maintain, and update Punjabi project documentation,



including style guides, FAQs, trackers, quality notes, examples, honeypots, and onboarding materials
- Schedule and conduct onboarding and training sessions covering project workflows, evaluation rubrics, quality standards, and Punjabi-specific language and script requirements
- Ensure trainers and QAs apply Punjabi language guidelines consistently as projects, client expectations, and task requirements evolve
- Monitor recurring quality patterns and recommend workflow, documentation, rubric, or training improvements
- Support the development of scalable QA processes for Punjabi-language projects through structured feedback, calibration, documentation, and quality monitoring
- Help ensure Punjabi AI training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations
- Support AI model improvement through quality reviews, trainer coaching, LLM evaluation, response analysis, and structured QA documentation

Requirements

- Education: Bachelor s or Master s degree in Punjabi, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a related field preferred
- Native or near-native Punjabi proficiency, with strong reading and writing ability required
- Ability to read and write Gurmukhi, Shahmukhi, or both required; candidates should specify the script(s) they can use
- Solid English proficiency,



with the ability to follow detailed project guidelines, communicate with remote teams, and provide clear written feedback
- Strong working experience in Punjabi writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows
- Deep understanding of Punjabi grammar, spelling conventions, punctuation, tone, register, dialect variation, cultural context, and terminology
- Ability to evaluate Punjabi content against detailed rubrics and identify mistranslation, literal phrasing, unnatural tone, hallucinated claims, ambiguity, and inconsistent terminology
- Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QA contributors strongly preferred
- Strong communication, coaching, organization, and quality-management skills
- Experience creating and maintaining style guides, FAQs, trackers, onboarding materials, honeypots, quality notes, and other project documentation preferred
- Comfortable working in fast-moving remote environments using Discord, Google Sheets, Google Docs, trackers, dashboards, and project-management systems
- Strong analytical judgment when evaluating AI-generated content, contributor quality, rubric adherence, and recurring workflow gaps
- Previous experience with AI data training, data annotation, large language models, prompt/response evaluation, translation QA, or rubric-based LLM QA strongly preferred
- Familiarity with AI tools such as ChatGPT, Gemini, Claude, Perplexity, or similar platforms preferred
- Reliable remote-work practices, confidentiality handling, self-direction, and consistency across structured quality workflows required

📌 Punjabi Team Lead | Up to $25/hr Remote (India)
🏢 Crossing Hurdles
📍 India