- Highest level of customized and personal customer service possible to individual shoppers.- Provide advanced knowledge of products, services, and trends.- Become trusted consultants for shoppers to given them enhanced buying experience.- Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires.- Follow-up, follow-through with customers and keep your commitments in order to maintain strong relationships.- Each personal shopping customer needs to feel as if they are only customer you have.- Give each customer a lot of attention, getting to know their likes and dislikes.- Use tact to find out the budget you need to work within.- Listen well and communicate clearly- Show initiative to make sure you meet customers need
- You help them become more fashionable.
- Motivate the customers to visit your store often (generate appointments)
and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications.- Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires.
- Delight Customers with a outstanding Shopping experience
- Increased Customer Satisfaction
- Increased buying Frequency of High Value Customers
- Increased sale
- Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings.- Focus on increasing the Item per ticket and Average Bill Value
- Increased Average Bill Value
- Increased Items per Ticket of Target Customers
- Increase in membership base.
- DocumentationRole & responsibilities
Preferred candidate profile
📌 Personal Shoppers (Pune)
🏢 Shoppers Stop
📍 Pune
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