About the Role

We are looking for a proactive, highly organised and resourceful Operations Executive to manage day-to-day business operations and customer support. This is a hands-on role covering order fulfilment, inventory, logistics, B2B coordination, customer queries and other operational requirements.

Applicants must be fluent in English and able to speak Hindi. Knowledge of Kannada is a plus.

This is a full-time, in-person role based in Bangalore.

Key Responsibilities

- Manage day-to-day customer support across calls, WhatsApp, email and other channels, including order queries, delivery issues, returns, replacements and customer follow-ups.
- Monitor inventory and stock movements and ensure timely replenishment across different locations and fulfilment partners.
- Coordinate order fulfilment, dispatches, stock transfers and day-to-day logistics with relevant partners.
- Manage B2B orders from confirmation through successful delivery, including necessary customer and distributor coordination.
- Maintain operational records,



trackers and basic reconciliations, and coordinate with vendors,

logistics partners and internal teams as required.
- Take ownership of day-to-day operational issues and other business requirements, ensuring tasks are followed through to completion.

Skills & Expectations
- Fluent in English and able to speak Hindi. Knowledge of Kannada is a plus.
- Robust communication, organisation and follow-up skills.
- Proactive, resourceful and able to independently take ownership of tasks.
- Strong attention to detail and ability to manage multiple priorities.
- Comfortable using Excel, Google Sheets, CRM software and other business tools.
- Comfortable using AI tools such as ChatGPT to improve productivity, research and documentation.
- Quick learner with strong problem-solving abilities.
- Comfortable working in a fast-paced startup environment.

📌 Oprations (Bengaluru)
🏢 Akar Advertising u0026 Marketing
📍 Bengaluru